Intel® Server Board SHG2 Product Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Order Number: A9
10 Intel Server Board SHG2 Product Guide Back Panel Connectors OM14358NIC2(Gbit)NIC1(10/100)ABC EDFG HJKI A AC Power* G Video B USB 1, 2, 3
100 Intel Server Board SHG2 Product Guide V-W video blanking for security, 20 memory, 9 video controller, 9, 13 Warning components may be hot, 45, 52
Description 11 Server Board Connector and Component Locations ABCDEFGHIJKLMNOPQRSTUVXWYZAABBCCDDEEFFGGHHII JJ KKLLOM14357 A Primary Processor Socket
12 Intel Server Board SHG2 Product Guide Processor The Intel® Server Board SHG2 supports one or two Intel Xeon processors from 1.8 GHz to 2.4 GHz, wi
Description 13 Add-in Board Connectors The server board has the following add-in board connectors: • Two 184-pin full-length, 3.3 V, PCI-X 64-bit/10
14 Intel Server Board SHG2 Product Guide SCSI Controller The embedded Adaptec AIC-7899W dual function SCSI controller provides Ultra160 (LVDS), (Ultr
Description 15 Network Controllers The server board includes two integrated onboard Network Interface Controllers (NICs). One NIC is a 10BASE-T/100BA
16 Intel Server Board SHG2 Product Guide Adapter Fault Tolerance Adapter Fault Tolerance (AFT) is a simple, effective, and fail-safe approach to incr
Description 17 Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. If specified through the System Setup Utility (SSU), the server
18 Intel Server Board SHG2 Product Guide Software Locks The BIOS Setup and the System Setup Utility (SSU) provide a number of security features to pr
Description 19 Secure Mode Configure and enable the secure boot mode by using the SSU. When secure mode is in effect: • You can boot the server and
Disclaimer Information in this document is provided in connection with Intel® products. No license, express or implied, by est
20 Intel Server Board SHG2 Product Guide Table 3. Software Security Features (continued) Feature Description Set a time-out period so that keyboard
21 2 Server Board Installation Tools and Supplies Needed • Phillips† (cross head) screwdriver (#1 bit and #2 bit) • Flat blade screwdriver • Antis
22 Intel Server Board SHG2 Product Guide Safety and Regulatory Compliance See “Regulatory and Integration Information” on page 91 for product Safety
Server Board installation 23 Installation Notes Installation Process Quick Reference Step Where the information is located Install the primary pro
24 Intel Server Board SHG2 Product Guide Attaching the Gasket to the I/O Shield 1. Remove the two backing strips from the gasket. 2. Press the gask
Server Board installation 25 Installing the I/O Shield 1. Position one edge so that the dotted groove is outside the chassis wall, and the lip of
26 Intel Server Board SHG2 Product Guide Installing Memory The SHG2 Server Board contains six 184-pin DIMM sockets. Memory is partitioned as three b
Server Board installation 27 1. If the server board is not already installed in the chassis, remove the server board from its packaging and place
28 Intel Server Board SHG2 Product Guide Installing the Server Board 1. Place the board into the chassis, making sure that the back panel I/O shield
Server Board installation 29 Installing the Processor(s) CAUTIONS If only one processor is to be used, it must be installed in the Processor Socke
iii Contents 1 Description Server Board Features ...
30 Intel Server Board SHG2 Product Guide 3. Lift the socket lever on the processor socket labeled CPU1. (If adding a second processor, lift the soc
Server Board installation 31 5. Apply thermal grease to the processor as shown. OM14366 Figure 12. Applying Thermal Grease 6. Align the heat sin
32 Intel Server Board SHG2 Product Guide 7. Position the retention clip over the plastic tab and engage the retention clip end-slot over the plastic
Server Board installation 33 1. Install processor wind tunnel center section over the heat sink / processor assembly. Note that plastic tabs on t
34 Intel Server Board SHG2 Product Guide 3. Attach the air intake fan assembly to the side of the heat sink wind tunnel closest to the front of the
Server Board installation 35 Making Connections to the Server Board ABCDEFGHIJKLMNOPQRSTUVXWYZAABBCCDDEEFFGGHHII JJ KKLLOM14357 A. Primary Process
36 Intel Server Board SHG2 Product Guide Intel® SC5200 Base Server Chassis Note Connect front system fans to the System Fan 3 and System Fan 5 connec
Server Board installation 37 Floppy and Front Panel Cables Route the floppy drive and front panel cables as shown. ABOM14376 A. Front Panel Cable
38 Intel Server Board SHG2 Product Guide Installing the Serial B Cable For the Intel SC5200 chassis, you can connect the Serial B serial port cable t
Server Board installation 39 Finishing Up WARNING An electrical shock hazard exists if the chassis cover is not replaced before connecting the cha
iv Intel Server Board SHG2 Product Guide 3 Upgrading Tools and Supplies Needed...
40 Intel Server Board SHG2 Product Guide Getting Started with Intel® Server Management and Intel® SMaRT Tool (Optional) Intel® Server Management and
Server Board installation 41 Installing your Operating System Install your operating system now. Installing Intel Server Management You can install
42 Intel Server Board SHG2 Product Guide Installing Intel SMaRT Tool Follow the instructions below to install the Intel Server Maintenance and Refere
43 3 Upgrading Tools and Supplies Needed • Phillips (cross head) screwdriver (#1 bit and #2 bit) • Antistatic wrist strap and conductive foam pad (r
44 Intel Server Board SHG2 Product Guide Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper p
Upgrading 45 1. Open both DIMM socket levers. 2. Insert DIMM making sure the connector edge of the DIMM aligns correctly with the slot. 3. Chec
46 Intel Server Board SHG2 Product Guide Adding or Replacing a Processor If you are adding a second processor to your system, the second processor
Upgrading 47 5. Lift the socket lever on the processor socket labeled CPU1. (If adding a second processor, lift the socket lever on the process
48 Intel Server Board SHG2 Product Guide 7. Apply thermal grease to the processor as shown. OM14366 Figure 29. Applying Thermal Grease 8. Align t
Upgrading 49 9. Position the retention clip over the plastic tab and engage the retention clip end-slot over the plastic tab (see 1 in Figure 31
Contents v 5 Solving Problems Resetting the System ...
50 Intel Server Board SHG2 Product Guide 2. Attach the processor wind tunnel fan to the wind tunnel air intake assembly as shown. The fan label m
Upgrading 51 3. Attach the air intake fan assembly to the side of the heat sink wind tunnel closest to the front of the chassis. a. Press both s
52 Intel Server Board SHG2 Product Guide Removing a Processor 1. Observe the safety and ESD precautions at the beginning of this chapter and the a
Upgrading 53 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Open the chassis. 3. Insert the tip of a small fla
54 Intel Server Board SHG2 Product Guide
55 4 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The table below b
56 Intel Server Board SHG2 Product Guide Power-On Self-Test (POST) Each time you turn on the system, POST starts running. POST checks the server bo
Configuration Software and Utilities 57 Using BIOS Setup This section describes the BIOS Setup options. Use Setup to change the server configurati
58 Intel Server Board SHG2 Product Guide Using the System Setup Utility The System Setup Utility (SSU) is located on the Intel Server Board SHG2 Res
Configuration Software and Utilities 59 Running the SSU When the SSU starts in the default local execution mode, the SSU accepts input from the key
vi Intel Server Board SHG2 Product Guide 9 Equipment Log Worksheet Equipment Log ...
60 Intel Server Board SHG2 Product Guide Customizing the SSU Interface The SSU lets you customize your interface using the Preferences section of th
Configuration Software and Utilities 61 Setting the Admin Password The Admin Password button lets you set or change the admin password used by both
62 Intel Server Board SHG2 Product Guide Viewing the System Event Log To view the System Event Log (SEL): 1. From the SSU Main window, choose SEL M
Configuration Software and Utilities 63 Viewing Sensor Data Records To view the Sensor Data Records (SDR): 1. From the SSU Main window, choose SDR
64 Intel Server Board SHG2 Product Guide Updating the Firmware To update the system firmware: 1. Download the update from the Intel support website
Configuration Software and Utilities 65 Restoring a Configuration To restore the system configuration from a file: 1. From the SSU Main window, ch
66 Intel Server Board SHG2 Product Guide 5. Click Save to save the changes. 6. Click Close to return to the PEM window. 7. In the PEM window, click
Configuration Software and Utilities 67 7. If you chose Static IP Setup in the previous step, fill in the IP addressing boxes: • Host IP Address:
68 Intel Server Board SHG2 Product Guide • Restricted: a remote system can initiate a LAN connection, but cannot perform control operations such a
Configuration Software and Utilities 69 8. From the Connection Mode list, choose either: • Direct Connect: the COM2 port on the server is connect
Contents vii Tables 1. Server Board Features... 9 2.
70 Intel Server Board SHG2 Product Guide How You Use the FRUSDR Load Utility This utility is compatible with ROM-DOS Ver. 6.22, MS-DOS† Ver. 6.22, a
Configuration Software and Utilities 71 Displaying SM BIOS Area The SM BIOS area is displayed in ASCII format when the field is ASCII or as a numbe
72 Intel Server Board SHG2 Product Guide Updating the SDR Nonvolatile Storage Area After the utility validates the header area of the supplied SDR f
Configuration Software and Utilities 73 Upgrading the BIOS Preparing for the Upgrade Before you upgrade the BIOS, prepare for the upgrade by record
74 Intel Server Board SHG2 Product Guide Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self-extracting archive that conta
Configuration Software and Utilities 75 Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade; however, if an interrupti
76 Intel Server Board SHG2 Product Guide Using the Firmware Update Utility The Firmware Update Utility is a DOS-based program used to update the Bas
Configuration Software and Utilities 77 Recovering the BMC Firmware In the event of BMC Firmware corruption, the following procedure may be used to
78 Intel Server Board SHG2 Product Guide Using the Adaptec SCSI Utility The Adaptec SCSI utility detects the SCSI host adapters on the server board.
79 5 Solving Problems This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the System To do t
viii Intel Server Board SHG2 Product Guide
80 Intel Server Board SHG2 Product Guide Running New Application Software Problems that occur when you run new application software are usually rela
Solving Problems 81 More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source
82 Intel Server Board SHG2 Product Guide Verifying Proper Operation of Key System Lights As POST determines the system configuration, it tests for t
Solving Problems 83 No Characters Appear on Screen Check the following: q Is the keyboard functioning? Check to see that the “Num Lock” light is f
84 Intel Server Board SHG2 Product Guide System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, system co
Solving Problems 85 CD-ROM Drive Activity Light Does Not Light Check the following: q Are the CD-ROM drive’s power and signal cables properly insta
86 Intel Server Board SHG2 Product Guide PCI Installation Tips Some common PCI tips are listed here. q Certain drivers may require interrupts that a
87 6 Getting Help World Wide Web http://support.intel.com/support/motherboards/server/SHG2 Telephone All calls are billed US $25.00 per incident, levi
88 Intel Server Board SHG2 Product Guide
89 7 Technical Reference Server Board Jumpers OM14373CN271234128710943651211CN434123CN53 Figure 37. Jumper Locations Table 7. Configuration Jumper
9 1 Description Server Board Features Table 1. Server Board Features Feature Description Processor Up to two 1.8 GHz to 2.4 GHz Intel® Xeon™ processo
90 Intel Server Board SHG2 Product Guide Table 8. Configuration Jumper (CN27) Jumper Name Pins What it does at system reset BIOS Write Protect 1
91 8 Regulatory and Integration Information Product Regulatory Compliance Product Safety Compliance The SHG2 complies with the following safety requi
92 Intel Server Board SHG2 Product Guide Product Regulatory Compliance Markings This product is marked with the following Product Certification Marki
Regulatory and Integration Information 93 Electromagnetic Compatibility Notices FCC (USA) This device complies with Part 15 of the FCC Rules. Oper
94 Intel Server Board SHG2 Product Guide INDUSTRY CANADA (ICES-003) This digital apparatus does not exceed the Class A limits for radio noise emissio
95 9 Equipment Log Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of
96 Intel Server Board SHG2 Product Guide Equipment Log (continued) Item Manufacturer Name and Model Number Serial Number Date Installed
Index 97 Index A Adapter Fault Tolerance, 15, 16 Adaptive Load Balancing, 15, 16 Add-in boards add-in board connectors, 13 PCI-X, 13 administrative p
98 Intel Server Board SHG2 Product Guide F fan, heat sink, disconnecting, 46, 52 Fast EtherChannel, 15 feature summary back panel connectors, 10 boar
Index 99 processor, 52 adding, 46 removing, 46, 52 selecting the correct processor, 45, 52 wind tunnel installation, 49 R RAIDIOS, 14 real time clock
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